Sometimes we have HTML files with content that depends on the environment or a variable in order to render specific content and send it to the browser. A natural way to handle this type of use cases is by using a server-side rendering library like handlebars or pug. Unfortunately, to include these libraries is not always possible or we don’t want to set up the project to support them. If that’s the case (as it was for us) you’ll find…
These days, document your API is a great idea if you: Work with separated teams for backend and frontend development, Have a public API, Are going to hand off the project and others need to work on it without your help In case you are working with Node.js, we like to use the solution offered by apidoc https://www.npmjs.com/package/apidoc The documentation generated by this package is not automatic so that you’ll have to describe your API resources. This may look like a…
Automatization is an important area of software development. As developers, we should always look for ways to be more productive and do more with less. These days, here at Regos, we are investing some time in code generation and tasks automatization. Thanks to those tasks we found this nice npm package: https://www.npmjs.com/package/js-beautify The basic idea is to generate the code however you want and just format the generated files with this package. Here is an example of the basic usage. To be…
As product developers, we all have limited resources in terms of people and time. On the other hand, we have a lot of features to build, and we should find a good balance so that we can use our resources the best way possible. When we are in that situation (almost always) the importance of prioritization appears in our mind and we suddenly start thinking in the best way to decide what to do next. We have some tips, based…
Customer support is a complete topic to talk about for any product in the market. If your product is growing, sooner rather than later you’ll need a support team in order to work with all those clients. To manage a support team can be challenging in terms of knowledge and communication, so here are some good cases so that you can make the decision to start using a knowledge base. Onboard new agents Join new members to your team can…