Enhance your support team’s performance with Regos notes for LiveChat!

Enhance your support team’s performance with Regos notes for LiveChat!

LiveChat is a great platform for customer support. This platform allows you to speed up the support process and increase your customers’ satisfaction, all of this through an easy-to-use app.

As a platform used by 25,000+ companies around the world, a marketplace is a must-have, so that you can extend and enrich your user experience as an agent. In the LiveChat marketplace, you can find a big number of applications and integrations that will ease your daily workflow without the need to stop attending your clients.

We recently developed Regos Notes for LiveChat, a simple app to make notes about recurring customers that is also a helper for collaboration with other LiveChat agents.

Regos Notes for LiveChat

The app offers a set of features that will boost the daily workflow of LiveChat agents, for instance:

  • Take notes for a specific user and visualize them in a glance. No more need to take notes and administrate them locally.
  • Shared knowledge. The notes will be available for every agent in the same team.
  • Know more about your users. This works also as a mini base of knowledge. With shared notes about recurrent customers, the agents can enhance the experience by knowing more about the user.

If you are interested in trying out Regos Notes or any other app in the LiveChat marketplace don’t hesitate and take a look, I’m sure you’ll find something very useful for you!

Regos Dev Studio is a product development company that builds add-ons for Jira, Confluence and LiveChat, combined with development of custom solutions in a variety of languages.

Don’t forget to check out our website, visit our Atlassian marketplace listing and our apps for LiveChat. You can also follow us on Twitter and stay tuned for updates!

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